Palatine, Cook County

Sewage Backup Cleanup in Palatine

The line is open 24/7: call or text (815) 585-1750, and we get to your Palatine home as soon as we can. Once the drain is flowing again, we remove what the sewage soaked, clean and treat the rest, and rebuild the room.

Sewage backup cleanup in Palatine

A sewage backup gets cleaned up in a set order: extract, remove, clean, dry, rebuild. The porous materials it soaked, such as carpet, pad, drywall bottoms and insulation, come out and leave with the debris. Concrete, tile and framing stay, and they are cleaned and treated with antimicrobial. Drying runs with readings every day, and the rebuild starts once those readings show dry.

We cover Palatine from downtown and the Metra station out to Rand Road and Dundee Road, and we reach it on Route 53 and Northwest Highway. If the backup came from a blocked main line, a plumber has to clear the line before cleanup starts, or the next shower or load of laundry sends more water into the basement. Once it flows, we start where the water came up, usually the floor drain or a basement toilet, and work outward. We photograph the drain and the spread before anything moves, so your claim shows where it started.

Sewage Backup Cleanup by ONIT Solutions

What a Palatine sewage cleanup covers

Starting point photographed

The drain or fixture where the backup came up is photographed with the spread around it.

Extraction once it flows

Sewage water is pulled off the floor once the line is clear and flowing.

Tear-out

Carpet, pad, the lower drywall and the insulation it soaked are removed and bagged.

Debris hauled off

All of the removed material leaves the property with us.

Treatment and drying

Hard surfaces are cleaned and treated with antimicrobial, then dried with air movers and dehumidifiers.

Basement put back

Drywall, insulation, flooring, trim and paint are rebuilt to match.

How a Palatine sewage job runs

We start with photos, readings and a written list of what is coming out, plus the daily equipment rates before setup. The equipment is checked every day, and it is pulled as soon as the readings show dry. Our rebuild estimate is itemized in the pricing format carriers use, we will meet your adjuster if they want, and anything new we find is priced in writing for your approval first. After the rebuild, we walk the basement with you and send copies of the photos, readings and estimate.

  • Call or text (815) 585-1750, 24/7
  • Cleanup starts once the line flows
  • Backup source photographed for the claim
  • All debris hauled off the property
  • Equipment checked daily, pulled when dry
  • Walkthrough and copies at the end
FAQ

Sewage Backup Cleanup in Palatine: questions

What should I do before you get here?
Stay off it, and keep kids and pets out of the basement. Do not run water down any drain, and if you think the main line is blocked, call a plumber to clear it. If you can do it from a dry spot, take photos of where the water came up.
Is a sewage backup covered by homeowners insurance?
Check your policy before you count on it. Sewer or water backup is often a separate endorsement, and your agent can tell you if yours has it. We cannot promise coverage, but we will meet your adjuster at the house and send a supplement if their scope misses something.
How long does cleanup and rebuilding take?
It depends on how much was soaked and how long it sat. We take readings daily and pull the equipment when they show dry, then schedule the rebuild once you approve the scope. Call (815) 585-1750 and we can talk through what your basement needs.
Will the rebuild need a permit in Palatine?
It can, if it includes new framing, electrical or plumbing. Where Palatine requires a permit, we pull it and schedule the inspections.
Do you serve towns near Palatine?
Yes. We also take sewage backup calls in Arlington Heights, Rolling Meadows, Hoffman Estates and Schaumburg.

More questions and answers ›

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Sewage backup in Palatine?

Call or text (815) 585-1750 day or night, and keep the drains off until the line is clear.

Call or text (815) 585-1750
Email matt@onitcc.com

Or call or text (815) 585-1750. We reply during business hours.

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