Pick up the phone or send a text to (815) 585-1750, 24/7, and we dispatch to Hoffman Estates as soon as we can. We pull out the soaked materials, clean and treat the rest, and rebuild the space so it is ready to use again.
Cleaning up a sewage backup means removing what it soaked, not trying to save it. We extract the water and take out the carpet, pad, lower drywall and insulation it reached. The slab, framing and other hard surfaces are cleaned and treated with antimicrobial while HEPA air scrubbers run. When drying is done and the readings confirm it, we rebuild.
We cover Hoffman Estates on the Cook and Kane sides, and we reach it on I-90 and Route 59, with Higgins, Golf and Barrington Roads running through. During a heavy rain the sewer lines can fill beyond what they carry, and that water can push back up through the lowest drain in the house. A backup through a floor drain and seepage through a foundation wall are two different things to an insurance company. We photograph where the water came in and note it in the file, so your adjuster can see what happened.

The floor drain or fixture the water came from is photographed, along with where it spread.
Standing water is extracted so the removal can start.
Carpet, pad, drywall bottoms and insulation it soaked are cut out and hauled off.
Air scrubbers filter the air in the work area while materials come out.
The slab and the framing are cleaned and get an antimicrobial treatment before drying.
Drywall, insulation, flooring, trim and paint are replaced to match what you had.
Our daily equipment rates are in writing before the first air mover is set. While the space dries, we write the rebuild estimate line by line in the format carriers use, and we will meet the adjuster at the house if they want to walk it. Hidden damage found once the walls are open is priced in writing for your approval before any of it is fixed. The equipment comes out when the readings show dry, and the job ends with a walkthrough.
Call or text (815) 585-1750 around the clock. If it is still raining, hold off on every drain until we talk.
Call or text (815) 585-1750
Email matt@onitcc.com