Call or text (815) 585-1750 day or night when your Palatine basement has water in it. We clean it up, rebuild it and put in a backup pump so the next outage does not end the same way.
We clean up the flood first: extraction, wet carpet and pad out, flood cuts on the drywall, and drying with daily moisture readings. Then we deal with why it happened. A battery backup pump sits in the sump pit next to the main pump and turns on when the water rises past the main pump's level, whether the power is out or the main pump has quit. We install the backup, and we replace the main pump if it is worn or failed.
We work in Palatine every week, reaching it up Route 53, with Rand Road, Northwest Highway and Dundee Road crossing town, plus Harper College and the Metra station downtown. If your Palatine house already has a battery backup and the basement still flooded, the battery may have run down or aged out. Batteries do not last forever, so we check the one you have and tell you whether it needs replacing. Once the pump setup is sorted, we rebuild the walls and floor.

We get standing water out first and pull what we can from the carpet before removal.
Carpet, pad, baseboard and wet drywall bottoms come out and leave with the haul-off.
Air movers and dehumidifiers are sized to the space and checked daily until it reads dry.
A worn or failed sump pump is replaced, and the check valve is looked at too.
A backup pump goes in the same pit and runs off its own battery when the main pump cannot.
We put back insulation, drywall, trim, flooring and paint once the space is dry.
We write the cleanup scope first, with the daily equipment rates listed before setup, and price the pump and battery backup as their own lines. Equipment is checked and readings are taken each day, and you get copies. If more damage turns up, it is priced in writing and done only with your approval. Once it is dry, the rebuild is estimated, booked around the days we said and walked with you when it is done.
If you already have a backup pump, mention it when you call or text (815) 585-1750 at any hour.
Call or text (815) 585-1750
Email matt@onitcc.com