Palatine, Cook County

Insurance & Restoration Work in Palatine

Text or call (815) 585-1750, 24 hours a day, when water, sewage, mold, fire or storm damage hits your Palatine house. We get it dry, handle the mold, rebuild the rooms, and keep the insurance paperwork clear and itemized.

Restoration in Palatine, from the first call to the rebuild

Any hour of the day, call or text (815) 585-1750 from Palatine and we get a crew moving as fast as we can. We run the mitigation, from extraction and baseboard removal to dehumidifiers, air movers and HEPA air scrubbers, and we take readings every day. Mold is contained and removed, sewage-touched materials are taken out, and fire and storm damage is cleaned and repaired. After drying, we rebuild what came out, from insulation and drywall to floors and paint.

Palatine is on our regular route up Route 53, and we work across Rand Road, Northwest Highway and Dundee Road, from downtown to the streets near Harper College. In winter, an ice dam along the eaves can push meltwater back under the shingles and into the exterior wall or the ceiling below. We take readings in the ceiling, the top of the wall and the insulation, open what will not dry, and dry the cavities before the rebuild. Insulation that got soaked above or behind the drywall is replaced, since it keeps holding water if it stays.

Insurance & Restoration Work by ONIT Solutions

What a Palatine restoration covers

Ice dam and ceiling leaks

Readings in the ceiling, the top of the wall and the insulation, with wet drywall opened where it will not dry in place.

Wet insulation replaced

Soaked insulation above or behind the drywall removed and replaced before the wall is closed.

Extraction and drying

Water removed and the area dried with air movers, dehumidifiers and heaters, checked daily.

Sewage and mold

Sewage-soaked porous materials removed and surfaces treated, and mold contained and removed under negative air.

Fire and storm damage

Soot cleanup with HEPA scrubbing, burned materials removed, and siding, soffit and gutters repaired after wind or hail.

Rebuild to match

Drywall, ceiling texture, trim, flooring and paint put back to match.

How a Palatine restoration job runs

You get our daily equipment rates in writing before we set anything up. As the house dries, we photograph each stage and write the estimate line by line in the pricing format insurance carriers use, and we send a supplement with an explanation if the adjuster's scope comes up short. Work that was hidden until a ceiling or wall came open is priced in writing and waits for your approval. The equipment leaves when the readings show dry, the rebuild runs on the days we set, and we finish with a walkthrough.

  • Calls and texts answered day and night
  • Ceiling, wall and insulation readings
  • Equipment rates in writing up front
  • Copies of photos, readings and estimate
  • Supplements sent with an explanation
  • Walkthrough when the rebuild is done
FAQ

Insurance & Restoration Work in Palatine: questions

What should I do before you get here?
If a pipe is the source, shut the water off at the main if it is safe to reach. If it is coming through the ceiling, put a bucket under the drip, stay off wet floors near outlets, and keep clear of any ceiling that sags. Move what you can, photograph it, and call your insurer.
Can I choose my own restoration contractor?
You can usually choose your own contractor, even when insurance is involved, and the deductible is yours either way. We write the estimate in the carriers' format, meet the adjuster if they want, and you get copies of everything. We cannot promise what your policy covers.
How long does drying take after an ice dam leak?
That depends on how long the water ran and what it soaked. We read the materials every day and pull the equipment when they show dry. The rebuild is scheduled after the scope is approved, around the days we said.
Does Palatine require a permit for restoration rebuilds?
It can, when the rebuild involves framing, electrical or plumbing. Where Palatine requires a permit, we pull it and schedule the inspections.
What towns around Palatine do you cover?
Arlington Heights, Rolling Meadows, Hoffman Estates and Schaumburg. Call or text (815) 585-1750 any hour.

More questions and answers ›

Also in Palatine

Other work we do in Palatine

Nearby

Insurance & Restoration Work in nearby towns

Free estimate

Ceiling leak in Palatine?

Put a bucket under the drip and send a picture to (815) 585-1750. We answer calls and texts around the clock.

Call or text (815) 585-1750
Email matt@onitcc.com

Or call or text (815) 585-1750. We reply during business hours.

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