Sewage Backup Cleanup in Naperville, IL

How we clean up a sewage backup in a Naperville home

Sewage cleanup starts with sorting what can be saved from what cannot. Anything soft the backup touched, like carpet, pad, insulation and the lower part of the drywall, gets cut out and taken away. Hard surfaces such as concrete, tile and framing are cleaned, treated with antimicrobial and dried, and HEPA air scrubbers run while the work is going on. ONIT Solutions then rebuilds the space, so you are not hunting for a second company once it is dry.

We cover Naperville on both the DuPage and Will County sides, reaching it on I-88, Route 59, Ogden Avenue and 75th Street. Not every backup starts in the basement. If a toilet overflowed upstairs, the water can run through the subfloor and soak the ceiling drywall and insulation in the room below. We open that ceiling, take out what got wet, treat the framing and close it back up once it reads dry.

What our Naperville sewage cleanup includes

Sewage water pulled out

Standing water comes out with extraction equipment before anything else is touched.

Ceiling and subfloor checks

After an upstairs overflow, we read the subfloor and the ceiling below and open what is wet.

Porous materials out

Carpet, pad, insulation and drywall the sewage reached are removed rather than dried in place.

HEPA air scrubbing

Air scrubbers with HEPA filters run during removal to keep the air in the house cleaner.

Cleaning and antimicrobial

Framing, subfloor and other hard surfaces are cleaned and treated before the drying gear goes in.

Put back to match

Ceilings, walls, floors and trim are rebuilt and painted to match the rooms around them.

From the first call to the walkthrough in Naperville

After we see the damage, you get a written estimate, itemized line by line in the format insurance carriers use. Before the drying equipment is set up, the daily rate for each machine is on paper in front of you. Anything we find behind a wall or above a ceiling gets priced in writing, and nothing extra happens until you approve it. We book the rebuild around the days we give you and walk every room with you when it is done.

A live answer to calls and texts, day or night
Upstairs overflows traced through the ceiling below
HEPA scrubbers running during removal
Line-by-line estimate for your carrier
Daily equipment rates on paper first
Rebuild matched to the rooms around it

Sewage Backup Cleanup estimate in Naperville

Tell us about the project and we will set a time to look at it.

FAQ

Sewage Backup Cleanup in Naperville: questions

What should I do before you get here?

Keep everyone, the dog included, out of the wet area and off the carpet. Hold off on flushing or running any faucet, the washer or the dishwasher until the line is clear. If water is close to outlets or cords, stay out of that room and wait for us.

Is sewer backup part of a standard homeowners policy?

Often it is not. Many policies cover sewer or water backup only through a separate endorsement, so read your declarations page or call your agent. We cannot promise what your carrier will approve, but we write a line-by-line estimate in the format carriers use and walk the damage with your adjuster.

Do I need a City of Naperville permit for the rebuild?

Cleanup and drying usually do not. If the rebuild replaces framing, electrical or plumbing, a permit is often needed, and we pull it and line up the inspections wherever Naperville requires them.

How long will the drying equipment run?

It runs until the moisture readings say the space is dry, and not a day longer. We check the equipment every day and pull it as soon as it is done, and the daily rates are in writing before we set it up.

Which towns near Naperville do you serve for sewage cleanup?

We also take sewage backup calls in Lisle, Woodridge, Warrenville and Wheaton. Call or text (815) 585-1750 at any hour.

Other work we do in Naperville

Nearby

Sewage Backup Cleanup in Naperville