Naperville, DuPage and Will counties

Water Damage Restoration in Naperville

Text a photo to (815) 585-1750 or call, any time of day or night, and see your Naperville ceiling, walls and floors dried out and rebuilt by one company. We answer 24/7 and send help as fast as we can.

When water comes through a Naperville ceiling

A leak that starts upstairs rarely stays upstairs. Water from a tub, toilet or shower valve soaks the subfloor, runs along the joists and comes through the ceiling below, often a room or two away from the source. We find the wet area with meters, open what has to come out, and dry the ceiling cavity with air movers and dehumidifiers until the readings say dry. After that we rebuild the ceiling, walls and anything else that was removed.

We work in Naperville every week, on the DuPage County side and the Will County side, by I-88, Ogden Avenue, 75th Street and Route 59. If your Naperville home has a bathroom over the kitchen, the cabinets and counters below can take water too, and we check inside the cabinet boxes and behind the toe kicks before calling anything dry. A sagging ceiling is holding water, so we drain and remove that section in a controlled way rather than letting it come down on its own. The patch then gets taped, textured where needed and painted wall to wall so the repair does not show.

Water Damage Restoration by ONIT Solutions

Inside a Naperville ceiling leak repair

Locating the wet area

Moisture meters show where the water traveled through the joists, which is usually past the stain you can see.

Controlled ceiling removal

Wet, sagging drywall comes down in a planned section, with the room below covered and protected first.

Cavity drying

Air movers and dehumidifiers push dry air into the open ceiling and the wall cavities that took water.

Cabinet and toe kick checks

We read the cabinet boxes and the subfloor under them, since water hides there after a kitchen ceiling leak.

Removed materials hauled out

Wet drywall, insulation and anything else we remove leaves the house with us.

Ceiling and paint rebuild

New drywall, tape, finish and paint go up so the kitchen ceiling reads as one surface again.

From the first text to the final walkthrough in Naperville

The first conversation is about stopping the water and getting equipment in the house. We put the daily equipment rates in writing before setup, check every machine each day, and pull it out when the readings are dry. The rebuild gets its own written estimate, and if opening the ceiling shows more damage than expected, that extra work is priced and approved by you before it happens. We schedule the rebuild around the days we gave you, then walk the finished rooms with you.

  • Someone answers day or night
  • Wet area mapped with meters, not guessed
  • Room below covered before the ceiling opens
  • Equipment out as soon as readings show dry
  • Your own copies of photos and readings
  • Ceiling rebuilt and painted to match
FAQ

Water Damage Restoration in Naperville: questions

What should I do before you get here?
Stop the water at the fixture if you can, since most toilets and sinks have a shutoff valve underneath. If you cannot find it, close the main shutoff. Stay out from under any ceiling that is sagging or bulging, put a bucket under drips, and move furniture and electronics out of the room below. Photos of everything help later with the claim.
Do I need a Naperville permit for the repair?
The drying does not. Some rebuild work can, especially electrical and any framing changes, and the City of Naperville sets its own rules. We check what the city requires for your scope and pull permits where they are needed.
What towns around Naperville do you cover?
We take water damage calls in Lisle, Warrenville, Bolingbrook and Aurora too, and we dry and rebuild homes there the same way.
How long before my kitchen is back to normal?
Drying comes first, and the daily readings decide when it is done, not the calendar. The rebuild starts after that, and how long it runs depends on what came out. You get the rebuild schedule in writing with the estimate.
Can I pick my own restoration company, or does insurance choose?
You can usually choose your own contractor, even if your carrier suggests one. We write the estimate in the format carriers use, meet the adjuster if they want to see the damage, and keep you copied on everything. Call or text (815) 585-1750 if you want to talk it through.

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Water coming through a Naperville ceiling?

A photo of the ceiling and the room above, texted to (815) 585-1750 day or night, tells us what to bring.

Call or text (815) 585-1750
Email matt@onitcc.com

Or call or text (815) 585-1750. We reply during business hours.

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