Naperville, DuPage and Will counties

Insurance & Restoration Work in Naperville

Reach us 24/7 by call or text at (815) 585-1750 and get one company to dry out your Naperville home and rebuild it. We cover Naperville on both the DuPage and Will County sides.

Restoration in Naperville that carries through from drying to the rebuild

Any hour of the day, a call or text to (815) 585-1750 reaches us, and we dispatch as fast as we can. We take on water, sewage, mold, fire and storm losses, which means the extraction, the drying, the cleanup and then the repairs that put the rooms back. Wet carpet and pad come out, drywall gets cut above the waterline, and dehumidifiers matched to the space run until the readings say the structure is dry. After that, ONIT Solutions does the rebuild too.

We reach Naperville on I-88, Route 59, Ogden Avenue and 75th Street, and we work on both sides of the DuPage and Will county line. The DuPage River runs through town, but river flooding is a different claim from a pipe or a sump. Surface water from outside is usually a flood policy, while a failed sump or a backed-up drain falls under a water backup endorsement, if you have one. If your Naperville basement is finished, a flood cut at the right height saves the upper wall, so the rebuild is a strip of drywall instead of the whole room.

Insurance & Restoration Work by ONIT Solutions

Restoration work we do in Naperville

Emergency extraction

We extract standing water from floors and carpet first, because every gallon left behind adds drying time.

Flood cuts and tear-out

Wet drywall below the waterline, baseboard, carpet and pad are removed and hauled away.

Structural drying

Air movers, dehumidifiers and wall-cavity drying run with readings logged every day until the numbers say dry.

Mold and sewage work

Contaminated materials come out under containment and negative air, and what stays is cleaned and treated.

Fire and storm repairs

Soot cleanup and odor control on fire jobs, and siding, soffit and gutter repairs after wind or hail.

Putting the rooms back

New insulation, drywall, flooring, trim and paint, matched to what was there before the loss.

How the insurance side works on a Naperville loss

Before any machine is plugged in, you get the daily equipment rates in writing. Our estimate follows the line-by-line format carriers work in, which lets an adjuster compare it against their own, and we will be there when the adjuster walks the house if they ask. Photos, moisture logs and the estimate go to you as well as to the carrier. Anything the first scope missed goes in as a supplement, explained to you first, and nothing extra gets done until you approve it in writing. Equipment leaves the day the readings show dry, and we finish with a walkthrough of the rebuilt rooms.

  • Answered day and night, call or text
  • Written equipment rates before setup
  • Line-by-line estimate for your carrier
  • We meet the adjuster on site if asked
  • Photos, logs and estimate copied to you
  • Equipment out once readings show dry
FAQ

Insurance & Restoration Work in Naperville: questions

What should I do before you get here?
Shut off the water at the main if you can reach it safely. Keep off wet floors anywhere near outlets or plugged-in cords. Photograph the damage, move what you can to a dry spot, and call your insurer to report it.
Is a flooded basement covered by my policy?
It depends on where the water came from and what your policy includes. Sump and drain backups are often covered only with a water backup endorsement, and outside surface water is usually a separate flood policy. We cannot promise coverage, but we document the source so your adjuster has what they need.
Do I need a permit from the City of Naperville for the rebuild?
Cleanup and drying usually do not. Replacing framing, electrical or plumbing can, and we pull the permit and book inspections wherever Naperville requires them.
How soon can the rebuild start?
Once the readings show the structure is dry and the scope is agreed. We write the rebuild scope while drying is underway, so the gap between the two stays short. Call or text (815) 585-1750 to get started.
What other towns near Naperville do you cover for restoration?
We also handle restoration in Lisle, Warrenville, Bolingbrook and Wheaton.

More questions and answers ›

Also in Naperville

Other work we do in Naperville

Nearby

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Free estimate

Damage in your Naperville home? Reach us 24/7

Text a photo of the damage to (815) 585-1750, or call any hour. We will tell you what we see and what comes next.

Call or text (815) 585-1750
Email matt@onitcc.com

Or call or text (815) 585-1750. We reply during business hours.

Call (815) 585-1750Get an Estimate