Palatine, Cook County

Water Damage Restoration in Palatine

Call or text (815) 585-1750 any hour of any day. We get the water out of your Palatine home, move and protect your belongings, and dry and rebuild the rooms so you can use them again.

Water damage restoration for Palatine homes

When water gets into a living space, the furniture, boxes and keepsakes in it matter as much as the walls. Our crew moves contents to a dry part of the house and sets them up off the floor before the drying starts. Then we extract the water, pull out what cannot be saved, and run air movers and dehumidifiers with daily readings. The rebuild follows once the space is dry, done by ONIT Solutions from a written estimate.

Palatine is on our regular route, up Route 53 with Rand Road, Northwest Highway and Dundee Road taking us across this Cook County village, from the downtown and Metra station out to Harper College. If a pipe in the ceiling of a finished basement splits, the water comes down on everything at once: ceiling, walls, carpet and whatever is stored down there. Wet drop ceiling tiles get replaced, and a drywall ceiling is opened where the readings say it is wet so the joists can dry. We set aside anything sentimental that got wet so you can decide what to keep.

Water Damage Restoration by ONIT Solutions

What a Palatine water damage job covers

Belongings to a dry room

We carry furniture and stored boxes out of the wet area and keep track of what came from where.

Wet keepsakes set aside

Photos, papers and sentimental items that got wet are set aside for you to look at, never tossed without asking.

Ceiling opened where wet

A wet drywall ceiling is opened where the readings call for it, and wet drop ceiling tiles are replaced.

Carpet, pad and base

Soaked pad and baseboard come out so the floor and the bottom of the walls can dry.

Drying and readings

Air movers and dehumidifiers run with readings logged daily until the numbers show dry.

Rooms put back

Ceiling, drywall, base, flooring and paint go back in, and your belongings return to a finished room.

How we handle a Palatine water job

We start by stopping the water and agreeing on the drying plan, with the daily rate for each machine in writing before setup. While the space dries, we write an itemized rebuild estimate, and you get copies of the photos, readings and estimate yourself. You can usually choose your own contractor on an insurance claim, and we will meet your adjuster at the house if they want. Once the readings show dry we book the rebuild, and anything outside the estimate is priced in writing for your approval before it is done. The job ends with a walkthrough of the finished rooms.

  • Someone answers at any hour.
  • Belongings moved before drying starts.
  • Wet keepsakes set aside for you.
  • Machine rates on paper before anything runs.
  • Your own copies of the paperwork.
  • Finished rooms walked with you.
FAQ

Water Damage Restoration in Palatine: questions

What should I do before you get here?
Close the main water valve, which is usually near where the water line comes into the basement. If the water is near outlets, the furnace or the panel, stay out of that area. Carry what you can to a dry floor, starting with anything sentimental, and photograph the damage before it is cleaned up.
What happens to my things that got wet?
We move them to a dry room and set them up off the floor. Anything sentimental that got wet is set aside for you to decide on, and we do not throw anything out without asking. Photos of damaged contents go in the record for your claim.
How long until my Palatine basement is usable again?
Drying usually runs a few days, and the readings decide when it is done. The rebuild schedule depends on what came out, whether that is a ceiling and carpet or full walls, and we give you the dates in writing once the scope is set.
Do basement repairs in Palatine need a permit?
Electrical, plumbing and framing work usually do, while drywall, paint and flooring often do not. Where the village requires a permit, we pull it and schedule the inspections.
Do you work in towns near Palatine?
Yes. We also take water damage calls in Arlington Heights, Rolling Meadows and Hoffman Estates. Call or text (815) 585-1750 day or night.

More questions and answers ›

Also in Palatine

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Water in your Palatine basement or living space?

Call or text (815) 585-1750 any time. Tell us what got wet and we will tell you what to move first while the crew gets on the road.

Call or text (815) 585-1750
Email matt@onitcc.com

Or call or text (815) 585-1750. We reply during business hours.

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