24/7, call or text (815) 585-1750 when a toilet or floor drain overflows in Woodridge. The affected area gets cleaned down to sound material, dried, and rebuilt to match.
Our goal on a backup is a room that is clean down to sound material and dry all the way through before anything new goes in. To get there, we extract the water and remove every porous material it reached: carpet, pad, the bottom of the drywall and the insulation. The surfaces left behind are cleaned and treated with an antimicrobial, and dehumidifiers and air movers dry the space while we track the readings daily. Then we rebuild.
Woodridge is on our regular route, off I-355 and I-55 and along 75th Street, Route 53 and Woodridge Drive. If you are in a townhome, a backup can raise the question of which parts belong to you and which belong to the association, and that answer affects whose insurance takes the claim. We document the damage room by room so you and the association can sort it out, and we coordinate access when a shared wall is involved. In a single-family house, the decisions and the policy are yours from start to finish.

We remove the standing sewage before any other work starts.
Photos and readings cover every affected room, which helps when an association is involved.
Carpet, pad, wet drywall and insulation are removed and taken away.
Floors, tile and walls that stay are cleaned and treated with an antimicrobial.
Where water got behind the drywall, we dry the wall cavity before it is closed up.
New drywall, trim, flooring and paint go in to match the rest of the unit or house.
Daily equipment rates go in writing before setup, and you get an itemized estimate in the pricing format insurance carriers use. When an association or a second policy is involved, we send the paperwork to everyone who needs it. If removal turns up damage nobody could see, you get a written price and decide before we proceed. The rebuild runs on the days we schedule, and we finish with a walkthrough.
Call or text (815) 585-1750 any hour. In a townhome, have the association's contact handy too.
Call or text (815) 585-1750
Email matt@onitcc.com