Day or night, call or text (815) 585-1750 and we head to your Addison home as soon as we can. You get a basement that is cleaned, dried and rebuilt, with the soaked materials gone instead of dried in place.
When a floor drain or toilet backs up, the water that comes out is contaminated, and that changes what can be saved. Carpet, pad, drywall bottoms and insulation it soaked get removed and hauled off, not dried and left in place. Hard surfaces like concrete, tile and framing are cleaned and treated with antimicrobial. After that the space is dried, checked with moisture readings every day, and rebuilt.
We work in Addison every week, and we reach it on I-290, I-355 and Route 53, with Lake Street and Army Trail Road running through town. If your Addison house has the laundry in the basement, the floor drain beside the washer is usually the first place a backup appears. Boxes, rugs and anything stored on the floor in that corner tend to take the worst of it. We move what the water missed to a dry spot, photograph what it ruined for your claim, and work the cleanup from that drain outward.

Belongings the water did not reach are moved to a dry part of the house and covered.
What the backup ruined is photographed before it goes, so your claim has a record.
Sewage water is extracted, then carpet, pad and soaked drywall are pulled and bagged.
The slab around the floor drain and laundry area is scrubbed and treated with antimicrobial.
HEPA air scrubbers run while the materials come out and the space dries.
Drywall, insulation, flooring and paint are put back to match what was there.
You get our daily equipment rates in writing before setup, and a written list of what is being removed. We will meet your adjuster at the house if they want to see it, and the repair estimate is written line by line in the pricing format carriers use. If something hidden turns up, like wet insulation behind a wall that looked dry, it is priced in writing and waits for your approval. We book the rebuild around the days we said and finish with a walkthrough.
Stop running water in the house and call or text (815) 585-1750. We answer around the clock.
Call or text (815) 585-1750
Email matt@onitcc.com