Carol Stream, DuPage County

Insurance & Restoration Work in Carol Stream

Call or text (815) 585-1750 any hour, day or night, and we dispatch to your Carol Stream home as fast as we can. We dry it out, handle any mold, and put the house back with an estimate your adjuster can read line by line.

Water, mold, fire and storm damage in Carol Stream, start to finish

Our emergency line takes calls and texts 24/7, so the first step in Carol Stream is a call or a photo sent to (815) 585-1750. From there we extract standing water, set air movers and dehumidifiers sized to the room, and take moisture readings every day until the materials read dry. If mold has started, we contain the area, run negative air and HEPA scrubbers, remove what is affected and treat what stays. Sewage, fire and storm losses follow the same order: stop the damage, dry and clean, then rebuild the drywall, floors, trim and paint so the room is back in use.

We cover Carol Stream, from the blocks along North Avenue and Gary Avenue up past Army Trail Road and Schmale Road in DuPage County. If your Carol Stream basement is finished and a heavy rain fills a window well, water can pour over the sill and run behind the drywall before anyone is downstairs to see it. We pull the wet carpet and pad, cut the drywall above the wet line, dry the wall cavities and the slab, and check the window well drain and the sump while we are there. Then the basement is rebuilt to match what was there.

Insurance & Restoration Work by ONIT Solutions

What restoration covers in a Carol Stream home

Emergency water extraction

Standing water pulled out with extraction equipment, and contents moved and protected so they are not sitting in it.

Drying and daily readings

Air movers, dehumidifiers and wall-cavity drying, with moisture readings logged every visit until the numbers say dry.

Sewage backup cleanup

Carpet, pad, drywall bottoms and insulation that sewage touched come out. Hard surfaces are cleaned and treated with antimicrobial.

Mold remediation

Containment, negative air, HEPA scrubbing and removal, then cleaning and treatment. We recommend an independent tester confirm the area is clear.

Fire, smoke and storm damage

Soot cleaned off surfaces, burned materials removed, and siding, soffit and gutters damaged by wind or hail repaired.

The rebuild

Drywall, insulation, flooring, trim, cabinets and paint put back to match once the drying is done.

How a Carol Stream claim runs with us

Before any equipment is set, you get our daily equipment rates in writing. While the house dries, we write the repair estimate line by line in the pricing format insurance carriers use, and we will meet your adjuster at the house if they want to walk it. Anything hidden that turns up once a wall is open gets priced in writing and approved by you before we do it. The equipment comes out as soon as the readings show dry, you get copies of every photo, reading and estimate, and we finish with a walkthrough of the rebuilt rooms.

  • 24/7 call or text at (815) 585-1750
  • Daily equipment rates in writing before setup
  • Moisture readings taken every day
  • Line-by-line estimate in the carriers' format
  • Copies of photos, readings and estimate for you
  • One company from drying through the rebuild
FAQ

Insurance & Restoration Work in Carol Stream: questions

What should I do before you get here?
If it is safe to reach, shut the water off at the main. Stay off wet floors near outlets or cords, move what you can to a dry spot, and take photos of everything before it gets moved again. Then call your insurance company to open a claim, and text your photos to (815) 585-1750 so we know what we are walking into.
Can I pick my own contractor if insurance is paying?
In most cases, yes, you can usually choose who does the work, and your deductible is still yours to pay. We write the estimate in the format carriers use, meet the adjuster if asked, and send a supplement if their scope misses something we find. We cannot promise what your policy covers, so read it or ask your agent.
How long does drying take?
It depends on what got wet and how long it sat. We take readings every day, and the equipment comes out as soon as the readings show the materials are dry, not on a fixed calendar. The rebuild is scheduled once the scope is approved and materials are in.
Do you need a permit for the rebuild in Carol Stream?
Some of it can need one, especially new framing, electrical or plumbing. Where Carol Stream requires a permit, we pull it and schedule the inspections.
Do you work outside Carol Stream?
Yes. We also take restoration calls in Wheaton, Glen Ellyn, Glendale Heights and Bloomingdale.

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Water or smoke damage in Carol Stream right now?

Call or text (815) 585-1750, day or night. Send a photo if you can and tell us what happened.

Call or text (815) 585-1750
Email matt@onitcc.com

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