We answer calls and texts 24/7 at (815) 585-1750 for Willowbrook toilet and drain backups. Whether it hit the basement or came through a ceiling, we clean it out, dry it and rebuild it.
Not every sewage backup starts in the basement. A toilet that overflows upstairs can soak the flooring, then come through the ceiling of the room below. Wherever it lands, the approach holds: porous materials the water reached, like carpet, pad, drywall and insulation, come out, and hard surfaces are cleaned and treated with an antimicrobial. We dry the area, confirm it with readings, and rebuild.
Willowbrook is on our regular route, off I-55 and along Route 83 and 63rd Street. If the backup came through a ceiling, we take down the wet ceiling drywall and insulation, check the framing and subfloor with a moisture meter, and dry the cavity before anything is closed up. The flooring above usually comes up too, since it sat in the overflow. When the room is rebuilt, the ceiling texture and paint are matched to the rest of it.

We pull the water off floors on every level it reached.
Wet ceiling drywall and insulation below an overflow come down and go out with the debris.
Flooring and pad that sat in the overflow are removed so the area under them can be dried.
Hard surfaces that stay are cleaned and treated with an antimicrobial before the drying starts.
We dry the space between floors before the ceiling is closed back up.
New drywall goes up, the texture and paint are matched, and the flooring goes back down.
Before setup, the daily equipment rates are in writing for you to see. The estimate for removal, drying and rebuild is itemized in the format insurance carriers use, and you get copies of the photos and readings. If removal shows more damage than the first look, we write up the price and you approve it before we go further. Rebuild days are scheduled ahead, and we end with a walkthrough of every room we touched.
Call or text (815) 585-1750 at any hour, and send a photo of where the water landed.
Call or text (815) 585-1750
Email matt@onitcc.com