Call or text (815) 585-1750 24/7 when sewage backs up in Western Springs, and send a photo if you can. You get the cleanup, the drying and the rebuild, plus copies of every photo and reading for your claim.
We start a sewage cleanup by photographing it, because the record matters as much as the work. Then the water is extracted, the porous materials it reached are removed, including carpet, pad, the lower drywall and insulation, and every hard surface that stays is cleaned and treated with an antimicrobial. Drying equipment goes in sized to the space, and we take readings each day until it is dry. ONIT Solutions then rebuilds what came out.
Western Springs is on our regular route, off I-294 and along Ogden Avenue, Wolf Road and 55th Street, near the Metra station. On a claim, you can usually choose your own contractor, and the deductible is yours to pay. We write the estimate line by line in the pricing format carriers use, meet the adjuster at the house if they want, and send a supplement when their scope misses something. You get copies of the photos, the moisture readings and the estimate, so you are never relying on someone else's file.

We record the damage as we find it, so the claim starts with an accurate picture.
The standing sewage comes off the floor and out of the carpet.
Carpet, pad, wet drywall bottoms and insulation are removed and taken away.
Concrete, tile and other hard surfaces are cleaned and treated.
Daily moisture readings are logged and shared with you, start to finish.
Drywall, insulation, trim, floors and paint go back per the estimate you approved.
You see the daily equipment rates in writing before setup, and every machine comes out as soon as its readings show dry. The cleanup and rebuild are itemized line by line, and when the carrier's scope misses something, we explain the gap and send a supplement. Any added work is priced in writing and approved by you before we do it. The rebuild is booked for set days and ends with a walkthrough.
The record starts with your first photo, so send a few to (815) 585-1750 with your call or text, any hour.
Call or text (815) 585-1750
Email matt@onitcc.com